Ever wonder what prompts customers to post product reviews on social media sites? It’s worthwhile understanding this behavior because online reviews benefit your business in a number of ways.
First, they provide social proof for prospects considering whether to buy your products or services. Second, social mentions help with local SEO. Google Maps features reviews prominently, and returns the highest-rated businesses for a particular search query. Highly rated businesses also show up first when you’re searching Google on your mobile device.
Planning a live event like a workshop or telesummit to promote your small business? Social media marketing can help you get people registered. But that doesn’t mean you simply send out a few tweets the week before the event. If you want the room filled, you have to start your work early. And you need a plan in place.
By Jennifer Ballard
Social media is a great marketing tool for small business owners. But it can also be a risky place when it comes to protecting your privacy.