How to Reply to Public Facebook Comments Privately

Facebook message One of the issues small business owners struggle with on social media is dealing with negative Facebook comments.

If you’ve ever wished for an easy way to deal with customer service issues on Facebook, your wish has been granted.

Facebook page admins can reply to public comments with a PRIVATE message!

Read more

Social Media Marketing Trends Survey – Part 2 [PODCAST]

In my last podcast episode, I shared some of the findings of a social media marketing trends survey conducted by Ascend2.

In today’s episode, I share some more survey results – focusing on what are the most effective social media tactics you should be employing to build your brand, engage your followers and make more sales.


You can listen to the episode above, or on iTunes or Stitcher (where I’d LOVE to get your reviews when you have a moment.) You can also view some of the charts from the survey below:

Further resources relevant to this episode:

Read more