Business Lessons from Courageous Women

business lessonsThe following article is from a good friend of mine, Wendy Pitts Reeves, who has a unique business model. She is a business coach who conducts weekend “Secret Adventures for Courageous Women.” I loved the lessons she and her crew learned during a recent trip, and thought you’d get some value out of them too. Without further ado, here’s Wendy:

It Was a Dark and Stormy Night…

And that pretty much describes a good portion of our Courageous Women’s Summer Camp last week. 🙂

We packed up in the afternoon sun, and headed north for what I hoped would be four days of peace and beauty, with a healthy dose of good old fashioned fun. After weeks of hot sunny days with scattered afternoon thundershowers, we were eager for the cool green of the mountains, and it was just fine if we got a little rain.

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How to Use Social Media for Customer Service [INFOGRAPHIC]

customer service  social media Does your business use social media for customer service? If not, you’re doing your company and your customers a disservice. Recently, I had issues with my cable company that also provided internet service. When I had trouble resolving my issue, I tweeted them. Thankfully, they were responsive. But there are plenty of other companies who wind up with a corporate “black eye” because they don’t respond to customer complaints in a timely fashion. Social media is an efficient way to do that.

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